What is included?

• You have 12 months time as of reception of the learning material to learn, do the exam and get your certification
  
• Certification and examination fees are included in the price of the training course 
• Participants will be provided with the training course material containing over 400 pages of explanatory information, examples, best practices, exercises, and quizzes
  
• An Attestation of Course Completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course. 
• In case candidates do not pass the exam, they are entitled to a free retake within 12 months from the date the coupon code is received  
• + 20% reduction on the first year subscription for our all-in-one ISMS/GRC management solution

Why should you take this training course?

The PECB Lead Crisis Manager training course helps participants develop their competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability based on the guidelines of ISO 22361 and other best practices. It also provides information regarding the fundamental concepts and principles of crisis management and the effective establishment and implementation of a crisis management framework.

In addition to the explanation of the theoretical concepts related to crisis management, the training course provides practical examples and scenario-based quizzes that will help you reinforce your knowledge and prepare you for real-life scenarios concerning crisis management.

Upon the completion of the training course, participants can sit for the exam and apply to obtain the “PECB Certified Lead Crisis Manager” credential once they pass the exam. The credential demonstrates that the participant possesses the theoretical and practical knowledge and skills to support and lead an organization in designing and developing its crisis management capability based on ISO 22361 guidelines and best practices in this field.

Who should attend?

This training course is intended for: 

• Individuals responsible for the delivery of a crisis management capability in an organization
  
• Individuals responsible for implementing a plan and structure for crisis management within the organization
  
• Crisis leader(s)
  
• Members of crisis management teams
  
• Individuals seeking to thoroughly understand crisis management
  
• Individuals aiming to start or advance their careers in crisis management
  
• Consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management

Training course structure

Module 1: Introduction to ISO 22361 and crisis management

• Training course objectives and structure
• Standards and crisis management models
• Fundamental concepts of crisis management
• Crisis management capability
• Principles for crisis management
• Crisis communications

Module 2: Crisis management framework

• Leadership
• Organizational structure
• Organizational culture
• Competence

Module 3: Crisis prevention and preparedness

• Anticipation of crises
• Assessment of crises
• Prevention and mitigation of crises
• Preparedness for crises

Module 4: Crisis response and recovery

• Response to crises
• Recovery from crises
• Continual improvement
• Closing of the training course

Certification Exam

Learning objectives

 By the end of this training course, the participants will be able to:

• Explain the fundamental concepts of and principles for crisis management based on ISO 22361
  
• Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence
  
• Anticipate, assess, prevent, and prepare for crises
  
• Respond to, recover, and learn from crises in order to improve an organization’s crisis management capability

Examination

The “PECB Certified Lead Crisis Manager” exam meets all the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains:

• Domain 1: Fundamental concepts and principles of crisis management
• Domain 2: Establishing the crisis management framework
• Domain 3: Crisis management prevention and preparedness
• Domain 4: Crisis management response and recovery

Duration: 3 hours
Location: Online through the PECB app OR in person in one of the PECB exam centers
Preparation: PECB Exam Preparation Guides
Language: The exam is available in multiple other languages and does not need to be taken in the same language as the training material. Additional time can be requested when your native language is not available in your mother tongue (to be requested by candidates on the exam day)
Retake: In case you fail the exam, you can retake it within 12 months following the initial attempt for free

For specific information about the exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.

Certification

After successfully completing the exam, you can apply for one of the credentials shown on the table below. You will receive a certificate once you fulfill all the requirements related to the selected credential.

The requirements for PECB Lead Crisis Manager certifications are as follows:

To be considered valid, the crisis management experience should include the following activities:

1. Designing and implementing a crisis management framework
   
2. Establishing and managing the crisis management team
   
3. Conducting pre-crisis training and testing
   
4. Implementing crisis response strategies
   
5. Performing post-crisis reviews

For more information about the PECB certification process, please refer to the Certification Rules and Policies.

Contact us on [email protected] if you have other questions